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ridac
Level 7
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Message 1 of 2

Updating iPhone SW fail in verification process while Mcafee Safe Browsing vpn is connected

I downloaded iOS 13.4.5 beta fine. After I click "Install now", the verification process start.

The hourglass rotate for about a minute then an error message "verification cannot be performed due to Internet connection issues"

However, after I stop vpn manually the verification continue fine.

Are we suppose to stop vpn manually to complete iOS SW update?

 

1 Reply
Magesh
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Re: Updating iPhone SW fail in verification process while Mcafee Safe Browsing vpn is connected

By enabling the VPN during the OS update, it might not verify as your connection will be secure within the network. It is advisable not to turn on any VPN during the OS upgrade..
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