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Level 7

Samsung Galaxy Tab 2 (Android 4.x)

Good afternoon all,

For those having issues with the tablet above, try to follow these steps (Steps also available here:

1 - Access your McAfee account, and on the mobile devices, select your device.

2 - Click the link that says Portal McAfee Mobile Security

3 - Access the Lock feature and select the Unlock option to your right.

I had never seen this until now, but thankfully the unlock feature worked great.

Could McAfee provide a simple explanation as to what might have caused this?

Best regards,


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