My phone is locked and I managed to send the code to the email, but the email address I gave is wrong. It does not exist... my correct email address is *******. I cannot access ******* therefore I cannot unlock my phone. Is it possible to change my email address or unlock my phone without resetting it? My phone IMEI number is********. I really need to get into my phone!
Message was edited by: Peacekeeper on 6/02/14 6:28:32 PMon 6/02/14 6:29:07 PM
Best not to post IMEI and email addys in an open forum.Best to call support and ask to be put to the mobile team and get them to address the issue. I will CC this to a tech as well.