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Mobile Security iOS issues while active VPN

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I detected that is needed disconnect VPN from the configuration of mcafee mobile security while I try browsing from several apps like YouTube, Chrome and even my Roku access or is delaying too much time or replying there is no internet access in wi fi, anybody of the technical support would give me help in this issue? please...

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Re: Mobile Security iOS issues while active VPN

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@Arty95 

Please try changing the country location and check if it works. If issue persists, uninstall and reinstall the app.

Regards,
Siva

 

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Re: Mobile Security iOS issues while active VPN

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@Arty95 

Please try changing the country location and check if it works. If issue persists, uninstall and reinstall the app.

Regards,
Siva

 

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Re: Mobile Security iOS issues while active VPN

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Thanks I will ...

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Re: Mobile Security iOS issues while active VPN

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Hi Siva,

I’ve done the two solutions what you said to me... the last one was reinstall the app, but with the same results I need to disable the VPN.

Any other suggestions?

Thanks,

Regards,

Arturo.

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Re: Mobile Security iOS issues while active VPN

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@Arty95 

Please try the below steps and check if it works

  1. Turn on Airplane mode
  2. Open Settings on your iOS device.
  3. Tap General.
  4. Tap VPN if applicable.
  5. Tap on Delete Profile.
  6. Confirm that you would like to delete this profile by tapping Delete again
  7. Turn OFF Airplane mode

Regards,
Siva

 

 

 

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Re: Mobile Security iOS issues while active VPN

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Hello Siva:

The solution you proposed was to remove the VPN profile.
But now if the app is supposed to be to protect internet browsing when I enable secure browsing, the VPN is installed.
And then  I check additionally that internet browsing through chrome also doesn't work!

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Re: Mobile Security iOS issues while active VPN

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@Arty95 

Which VPN are you referring to. Please share the error message or the screenshot of the issue

Regards
Siva

 

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Re: Mobile Security iOS issues while active VPN

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If you do as you state above and delete the current VPN configuration, you are without protection. Then, when opening the McAfee app, it asks to add a new VPN configuration and you’re back to the same problem again after adding the VPN back in. The VPN is simply killing almost all online activity.

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Re: Mobile Security iOS issues while active VPN

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I LOVE The New iOS VPN (just feels RIGHT!)

Anyway, Missing the Opportunity to Say "WHITELIST" particular apps,

in the iPhone, or that possibility in the Mobile Community.

What say YOU, McAfee?

p.s. VPN is Killing All Connectivity to RING Home Security and 

the iPhone 11 Pro Max, it kinda hurts to Turn the VPN OFF

in order to Turn On RING ! (Whitelist option), Yes? McAfee

Still Love U though, This Strength of protection, just feels right 🙂

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