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Level 7

Mobile Security: Keyboard overlaid the unlock butten

Hi everybody,

I have a problem with the mobile security on my cell phone.

the program asked for my six-digit number and I tapped on the input field, which has a acknowledgement key under it.
now there is the problem, after I enter my PIN, I can´t acknowledge because the keyboard overlaid the unlock key.
and the arrow key to minimize dosen´t work if i tap on. It enter space or another key in the same line on my keyboard.

I also can´t unlock with the return key.

So what should I do?

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1 Reply
Level 21

Re: Mobile Security: Keyboard overlaid the unlock butten

Moved this to Mobile Products for better support.

Until someone with knowledge comes along I suggest contactting Mobiler Support.

I see you that you are in Germany so that support is here:

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