When I’m away from home using the free wifi networks (i.e restaurants, stores, etc) McAfee Safe Connect is unable to connect to the McAfee servers, it times out. I can browse the web so I wouldn’t think it was a network issue. When I’m home using my wifi it connects just fine. This is relatively recent I believe. I don’t always try to use the free networks, so I’m not sure exactly when it began but it did work a few months ago. Is anyone else experiencing this issue? Platform; Ipad, IOS and App are the most recent versions.
Hi @Jkhmcf ,
McAfee Safe connect should work on Unsecure/Untrusted network. However if you have McAfee mobile security installed in your device. You might get a popup notification from McAfee mobile security to disconnect and block the Unsecured/Untrusted network, which eventually block the network in your device. To enable a blocked network in your Phone or iPad. Please follow the below procedure.
Please fell free to reply, if you have any concern.
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Yes, I experienced this in a famous "S" named coffee shop today. Each morning, I go to my neighborhood cafe which has free wi-fi. Everyone knows each other or at least recognizes each other and never experienced this "unsecured/untrusted network, disconnect," at my place. Every morning, the population is the same. In "S" coffee today, I received what you experienced. This was my first time trying a public hotspot. Who knows, there may have been someone in the place with a software monitoring device watching everyone's online activity to obtain passwords to important accounts or give one malware. I understand these guys get paid a certain amount of $$ for each successful catch. They are part of a chain of identity thieves that get a piece of your information for the final piece of the puzzle or catch. I read this in Dark Reading. Certainly, my last time. I think it is good that Mcafee picked up some type of activity real quick, giving me a good feeling about Safe Connect. I have the latest IOS iPhone.
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