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McAfee Mobile Security Not Working

As I have updated my Note 8 from Android Nougat to Android Oreo today whenever now I will open the McAfee antivirus it only loading a blank screen on the start up and gradually crashes itself after a while. How to fix it?

Update: Upon uninstalling McAfee and reinstalling the app from Google Play its working just fine again Smiley Happy 

Arjun Dixit
Showbox Mobdro Tutuapp

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4 Replies
eima
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Message 2 of 5

Re: McAfee Mobile Security Not Working

How to uninstall if phone is locked by that black screen with McAfee logo? I am not able to install or uninstall anything.

eima
Level 7
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Re: McAfee Mobile Security Not Working

Ok, sort it out. Restarted in safe mode (wiht hard keys). Then uninstalled McAfee.

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JSW1
Level 7
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Re: McAfee Mobile Security Not Working

I have 3 Galaxy S8 phones that have the McAfee Mobile Security on them and it has stopped working on one of them.  I first noticed it has been about 5 days since it would back up - and I try once or twice every day.  When I looked at the app on the phone it will not open up - it just has a green screen that says McAfee.  How do I get it to work?  There doesn't seem to be any customer support that I can call.  I'm almost afraid to uninstall / reinstall because I'm not sure which code goes with which phone.

Thanks.

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Re: McAfee Mobile Security Not Working

Hello @JSW1 

You can reach our technical chat /phone support at https://service.mcafee.com 

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