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Malware or false positive? JavaTcmdHelper v 8.1.0

Just got a notification that my moto 5 has a security threat from JavaTcmdHelper v8.1.0 (screenshot below).

Some googling suggests that this is a false positive and nothing to worry about: https://forums.lenovo.com/t5/Moto-G6-Moto-G6-Plus-Moto-G6/Norton-Antivirus-found-JavaTcmdHelper-PUA-...

But when I run a scan I get the message 'this preinstalled app contains a virus', so I'm not certain.

Can anyone confirm?

Thanks.
Screenshot_20181125-102238.png

 

3 Replies
Reliable Contributor selvan
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Re: Malware or false positive? JavaTcmdHelper v 8.1.0

Moved to Mobile Support as an appropriate spot

Re: Malware or false positive? JavaTcmdHelper v 8.1.0

it's really funny this javatcmdhelper thing is present on motorola/lenovo phones only

Re: Malware or false positive? JavaTcmdHelper v 8.1.0

Hi @TakenAlready @petergvel ,

Please follow the below procedure and post the outcome

  • Open McAfee Mobile Security application
  • Click on the 3 dots at the top right corner
  • Select the option “Scan Info”
  • Choose “Update virus Definition”
  • Post updating virus definition, do a “Deep scan” from the 3 dots at the top right corner

Note : If Virus definition failed to update or above procedure didn't fix the threat alert, please do reinstall McAfee application to get the latest definition.

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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