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MMS Set Up & Media Vault


Winston is besides himself. I deleted MMS and in the App Store. Rather than a cloud, since it was purchased, there was GET. I did a clean install and setup, but TURN PHOTOS ACCESS ON for MEDIA VAULT did not appear. Still have the same problem with MEDIA VAULT, photo access with the iPhone 7, 13,1.3

12 Replies

Re: MMS Set Up & Media Vault

Hi @Sonnyplease1 , 

My sincere apologies for the inconvenience. I request you to respond to my Private Message to take it forward with my Engineering team.

Re: MMS Set Up & Media Vault

Ok go to engineering team

Re: MMS Set Up & Media Vault

Hi @Sonnyplease1 ,

Requesting you to share logs by the given steps through private message.

Re: Phishing email

did you check out peterweb25 and ISeeTanamon. With his constant replies of his contacts, then asking for my email to whitelist my phone since he found a contact. I sent copy of email. I cannot find his reply on community support 

Re: Phishing email

Hi @Sonnyplease1 ,

Unfortunately I do not see any information about your mentioned email. Can you send me a private message of this email copy and screenshot of this spam, so that I will look on it and provide more information.

Re: Phishing email: To muthu_ganesh


To: muthu_ganesh

Unfortunately I deleted the email but it was from peterweb25 who wanted my email to whitelist my phone. I sent a private message to Madhan. It should be on file with Madhan. Examine all his replies to me how he discusses a solution to my problem by getting one of his contacts in the community. Now I am getting replies from a friend of his,@ ISeeTanmon. All I can say if he was in some position of authority he would not be asking for my email. I did not but sent a message to Madhan. 

Who are these two in the community.


Thx muthu_ganesh

Re: Phishing email: To muthu_ganesh

Muthu_ganesh. please disregard phishing email. It was Norton which I deleted a long time ago on all devices. They are still sending messages and confused me. I did not think they would still bother me since before the summer. 

Sorry Muthu_ganesh. You were correct in not finding post. I am trying to avoid Norton that is very aggressive.


Sorry again

Sonnyplease1. I need to remember that Norton does not exist. It was my fault and sorry to put you through any trouble. I just sent you all the information. Today, we are getting an iPhone update IOS 13.2.2

Re: Phishing email: To muthu_ganesh

Hi @Sonnyplease1 ,

Thank you so much for sharing the logs with me. I require one more information, which I have requested to you through private message. I request you to respond via PM..

Re: Phishing email: To muthu_ganesh

Sorry Muthu_ganesh

just after a year when I deleted all Norton products, Ibecame confused when I saw support but it was Norton. Since I have only been corresponding with Mcafee, I assumed. I’m sorry I put you through trying to find the email. I have no excuse, I was not observant enough. Norton does not give up and is too aggressive. Though I have no Norton Products, I should delete acct. Their support, everything his bad except for sales. They cannot monitor their forum. Sorry again 

You should have received IMEI number through PM and direct email to you. 

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