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Cannot verify phone number

I am not able to verify the phone number.

I am installing on Samsung galaxy S4.

It says we are unable to verify this phone number

4 Replies

Re: Cannot verify phone number

Hi,

We would suggest you to remove the SIM card from your device and then try to activate the application.

Make sure that

  1. You are able to access and browse Internet from your device using Wi-Fi.
  2. You are using same McAfee credentials i.e. email and password. They are same credentials which you use to login to your McAfee account at home.mcafee.com.

Do let us know the results.

Sincerely,

Kamal Sharma

McAfee Mobile Support

Re: Cannot verify phone number

This worked. Thanks for quick solution.

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Re: Cannot verify phone number

Dear Kamal Sharma,

I got the similar problem on my new mobile phone and old mobile phone.   I have added both number to mcafee customer website but both new and old cannot verify phone number.

Please help what can I do next

any help is apprecaited ! Thanks

Screenshot_2014-05-18-08-35-11.png

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Re: Cannot verify phone number

Best not posting in more than i1 thread locking this 1 if any wants to reply do so here

https://community.mcafee.com/message/331618#331618