VPN User cannot login - log entry

[cyberz]

hi,

what means this log entry?

2015-04-10 11:08:46 +0200 f_isakmp_daemon a_vpn t_error p_major

pid: 4319 logid: 0 cmd: 'ikmpd'

hostname: fw-xxx

vpn_name: vpn_xxx_remote_access cky_i: 14d6d7a641a3a46b

cky_r: a143a14266063238 local_gw: 1.2.3.4 remote_gw: 4.5.6.7

remote_id: vpn.xxx

information: [detailed info]

  [error]

    XAUTH exchange terminated - Warder operation failed

  [error]

    Warder failed authentication for user: test, warder: Password

Thanks for helping

Greetings

Tim

[sliedl · Accepted solution]

The user 'test' failed to provide the correct password for the Password warder on the firewall during XAUTH authentication.

[sliedl]

It appears by the SR you opened with Support that this was fixed.  Was it the wrong Warder selected for XAUTH under the ISAKMP settings?  Or was the user locked-out after too many incorrect login attempts perhaps?