cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
cyberz
Level 7
Report Inappropriate Content
Message 1 of 3

VPN User cannot login - log entry

Jump to solution

hi,

what means this log entry?

2015-04-10 11:08:46 +0200 f_isakmp_daemon a_vpn t_error p_major

pid: 4319 logid: 0 cmd: 'ikmpd'

hostname: fw-xxx

vpn_name: vpn_xxx_remote_access cky_i: 14d6d7a641a3a46b

cky_r: a143a14266063238 local_gw: 1.2.3.4 remote_gw: 4.5.6.7

remote_id: vpn.xxx

information: [detailed info]

  [error]

    XAUTH exchange terminated - Warder operation failed

  [error]

    Warder failed authentication for user: test, warder: Password

Thanks for helping

Greetings

Tim

1 Solution

Accepted Solutions
sliedl
Level 14
Report Inappropriate Content
Message 2 of 3

Re: VPN User cannot login - log entry

Jump to solution

The user 'test' failed to provide the correct password for the Password warder on the firewall during XAUTH authentication.

View solution in original post

2 Replies
sliedl
Level 14
Report Inappropriate Content
Message 2 of 3

Re: VPN User cannot login - log entry

Jump to solution

The user 'test' failed to provide the correct password for the Password warder on the firewall during XAUTH authentication.

View solution in original post

sliedl
Level 14
Report Inappropriate Content
Message 3 of 3

Re: VPN User cannot login - log entry

Jump to solution

It appears by the SR you opened with Support that this was fixed.  Was it the wrong Warder selected for XAUTH under the ISAKMP settings?  Or was the user locked-out after too many incorrect login attempts perhaps?

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community