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My Firewall cut off and will not come back on!

I just got the soft ware in June and the firewall went off today and when I go on to try to put it back on it comes up with a error!!! I dont know what to do because now its saying my computer is infected!!!!! IM really upsett bc not only did I pay for software to protect my computer and it FAILED but its also A NEW COMPUTER!!!!!!! I dont know what to do!! Someone please help me!!!

2 Replies
mtuma
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Re: My Firewall cut off and will not come back on!

This area is for McAfee Firewall Enterprise running on an appliance. It sounds to me like you are running McAfee software on your home PC, such as McAfee Antivirus. Please either report the exact product you are using so we can point you to the correct forum, or try and find the correct  forum to post on.

-Matt

Re: My Firewall cut off and will not come back on!

While we wait for you to say which product can you post a pic of the message?

Also try restoring to a point prior to that point where it all happened.