Firewall Stuck in a Loop

[paraspiral]

I just restarted my firewall so I could get in to the command prompt to run the showaudit command.  I hit F2 to put it in to the Operational System then I hit 1. for boot normally.  The it comes to a prt where it si Automatic boot in 15 seconds press a key on the console to abort. I press a key and the I get press a key on a console to reboot. Or switch off the system to now.

What do I have to do to get this thing from restart over and over?  How I am supposed to access the comand prompt?

[mtuma]

Hello,

It sounds like there is a major problem with the system. You probably want to get a ticket opened with support to troubleshoot this issue.

Are you able to supply a screenshot of the messages you see?

-Matt

[paraspiral]

Not the prettiest Photo I had to print it off and scan it. Let me know what you think.

I was thinking it was a service call was needed.

[mtuma · Accepted solution]

Hmm, ok, well I do see the system is panicking and trying to dump a core, but it is failing to do so. Makes me wonder if there is some sort of hardware issue. I think that the hardware diagnostics would make sense, also you should get a case going and supply this information to Support.

-Matt