Admin account won't delete

[Former Member]

I went to delete account of an ex administrator from the GUI. I got the error message:

A problem occurred while trying to delete Administrator "acountname" TWSGenericError: Unable to delete user "accountname" this user still has active cronjobs

Use 'cf crontab swap' to change users

I then ssh in to the fire wall and run the command "cf crontab swap" I the the error message Operation not permitted.

What is the hang up here?

[Former Member]

You need to type "srole" and hit Enter to get to the "superuser" after you login on the CLI.

After that you run 'cf crontab swap user=[old_username].'  This will swap all the old_username cronjobs to use your username that you just logged-in with.

$> man cf_crontab

cf crontab swap [user=<user>]

swap   Swap the user of all the cron jobs owned by user to the current

  administrator.  Note: If you are running on a cluster, this will

  swap every job of the user on every cluster member.  The required

  key is user.

[Former Member]

sliedl

A ticket ID must be specified is the output I got.  How do I specified a ticket number in the command?

[Former Member]

$> man cf | grep ticket

     -i   Specifies a change ticket ID to mark this set of changes with.  See

          cf_audit(1) for details on how change tickets work.

So the command would be:

$> cf -i something crontab swap user=old_username

-- Replace something with any string you want.