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mgolubie
Level 7

Uninstall protection not working on the Android phone

Unfortunately, it is very easy to uninstall Family Protection on my Samsung Galaxy SII phone by clicking the edit button on the phone and then clicking on the minus sign on the app icon.  No need to enter passwords etc, the app is gone...  Can this be helped?

Thank you.

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3 Replies
Dinz
Level 16

Re: Uninstall protection not working on the Android phone

Hi mgolubie,

Are you referring that this feature is something very easy for a removal process or Do you have any issues in having Family protection removed off the phone ???

Regards,

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mgolubie
Level 7

Re: Uninstall protection not working on the Android phone

Simply put, I do not want to be able to uninstall it.  It should be uninstall proof as advertised.  Yet on my Galaxy SII it takes a click to uninstall it.  Can it be helped? Thanks.

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Dinz
Level 16

Re: Uninstall protection not working on the Android phone

As Children  are tech savvy these  days and many parents will say their children are more knowledgeable than they are. McAfee Family Protection designed the uninstall protection feature to prevent kids from deleting the application on their mobile device. Could you please confirm If you are using a our  McAfee Family Protection Android Edition on mobile app that comply the below ;

  • Google Android™ OS 2.1, 2.2, or 2.3
  • 1 MB of free application space

Also let us know the steps that you are navigating to uninstall the app ??

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