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no1steveb
Level 7

Loading of McAfee Total Protection & Family Protection

I am constantly getting these responses when loading up my Laptop

Not every time..but the vast majority of time.

I just close the messages down and carry on..but I have issues with other programmes /software that is opened ..again not all the times.

Has anyone got any ideas ?

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7 Replies
exbrit
Level 21

Re: Loading of McAfee Total Protection & Family Protection

Moved this to MFP where hopefully someone who uses that software will give their advice.

Meanwhile try running the Virtual Technician to check for and possibly repair problems automatically:

https://mvt.mcafee.com/

There is also Technical Support which is free of charge by phone:

Contact Support

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no1steveb
Level 7

Re: Loading of McAfee Total Protection & Family Protection

Thanks have tried Virtual Technician , no luck

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Moderator
Moderator

Re: Loading of McAfee Total Protection & Family Protection

Hi

You could try a Re-Install as it suggests. Please note that you will need the Administrator credentials to uninstall.

Tier 2.5 Technician
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no1steveb
Level 7

Re: Loading of McAfee Total Protection & Family Protection

Have tried re-install..problem still exists....anyone ?

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exbrit
Level 21

Re: Loading of McAfee Total Protection & Family Protection

will get back to you when he's on duty.

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no1steveb
Level 7

Re: Loading of McAfee Total Protection & Family Protection

Thanks..

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Moderator
Moderator

Re: Re: Loading of McAfee Total Protection & Family Protection

Hi

Please contact Technical Support from the below link whom will help you troubleshoot this issue. The idea is that they will be incorporating a full cleanup of the Product and see if it helps.

https://service.mcafee.com/webcenter/portal/cp/home/contact

Tier 2.5 Technician
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