So my girl friend bought family protection thinking it was virus scanning and stuff like that. Now the program is causing her comptuer to freeze up constantly and it is blocking pages she needs to go to for school. When trying to uninstall the program it asks for a admin name and password. Unfortunately she cannot remember either one and didn't bother writing it down. I don't want to have to rebuild the whole computer in order to get this program off. Is there anything I can do?