Family Protection no longer recognizes my admin login or email so I can not log in any more. Since it does not recognize my email, I can not recover log in or password. Since I can not log in, I can not get a uninstall code. I am the administrator.
How do I remove FP?
Thank you in advance.
Moved this to Family Protection for better handling.
It sounds like someone who has used your machine has hacked it and reassigned Admin privileges to themselves. but I am only surmising.
My advice would be to go straight to Technical Support which is free by phone. Escalate to the next tier if necessary.
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