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Level 7

How do I uninstall Family Protection?

Family Protection no longer recognizes my admin login or email so I can not log in any more.  Since it does not recognize my email, I can not recover log in or password.  Since  I can not log in, I can not get a uninstall code.  I am the administrator.

How do I remove FP?

Thank you in advance.

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Level 21

Re: How do I uninstall Family Protection?

Moved this to Family Protection for better handling.

It sounds like someone who has used your machine has hacked it and reassigned Admin privileges to themselves. but I am only surmising.

My advice would be to go straight to Technical Support which is free by phone.   Escalate to the next tier if necessary.

Contact Support

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