attention :this is not the first time i installed active response and connected to epo server
i lost mar vm and i do a new installtion to the mar server, after that the mar cannot be connecting to the same epo.
What is the MAR build & this is complete new setup of MAR/DXL/TIE ?If you had existing setup of DXL/TIE and want to add MAR to existing setup, with MAR 2.4.
You need to ensure the MAR 2.4 ISO/OVA contains the TIE 2.3.1.x, which is the matching to the existing TIE [ if you have any].
If all above is valid, what is the state of the MAR services and TIE services on MAR box, is the installation went through without any errors, while installing MA< MAR & TIE...
Example mostly the handshake fails before it completes the finalization of the install.On MAR server check the services through command as belowservice marserver statusservice ma statusservice tieserver statusTo check the build of the MAR/TIE/MA, run the command as below.rpm -qa | grep marrpm -qa | grep marpm -qa | grep tierpm -qa | grep dxlIf all above is valid, you can do ASCI from MAR server and do multiple wakeup call from ePO if the entry is written in system tree.To perform ASCI from MAR box,-bash-4.1# /opt/McAfee/agent/bin/cmdagent /p2019-10-10 23:10:01.593 (565.565) cmdagent.Info: Properties collect and send command initiated by cmdagent.NOTE: Each & every command suggested above SHOULD be running through the root user.If still issue persist, and the entry shown for the MAR server under the system tree, further steps to check as belowGo to Menu --> Configuration ---> Registered servers from ePO console & click on Active response and edit & verify the license is validated for MAR
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