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ArchieScorgie
Level 8
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Message 1 of 5
‎05-07-2020 10:34 AM

TIE handshake

MAR installation stuck on TIE handshake. ISO Installation file been used is TIEServer_3.0.0.480_MARServer_2.4.1.129.x86_64 During the MAR installation, the installation get stuck at the TIE handshake. NTP is synchronised TIE Server extension is 3.0.0.480 DXL extensions are all 6.0.0.197
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4 Replies
LKS
McAfee Employee
McAfee Employee
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Message 2 of 5
‎05-08-2020 12:41 AM

Re: TIE handshake

Hi ArchieScorgie,

Have you checked Wakeup call from EPO to TIE box working. Can you confirm if TIE/MAR tag has been applied on Target appliance in EPO.

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ArchieScorgie
Level 8
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Message 3 of 5
‎05-10-2020 11:46 PM

Re: TIE handshake

Hi, I did check that the DXL is in the ePO and did wake-up calls, but it keeps on saying that it is not connected to a broker.

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BenEllis
McAfee Employee
McAfee Employee
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Message 4 of 5
‎05-11-2020 07:38 AM

Re: TIE handshake

i would ask the TIE/DXL forum on connection issues or even open a case with support to troubleshoot your DXL broker issue.

McAfee Support

Benjamin Ellis

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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ArchieScorgie
Level 8
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Message 5 of 5
‎05-11-2020 08:43 AM

Re: TIE handshake

Thanks, I did log a call with support.

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