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andrewmari
Level 7

why does mcafee keep on deleting the file DTHTML.EXE which is used by HP My Display

Hi can anyone help me on how to stop McAfee Security Center from putting the file DTHTML.exe and related files on quarantine?

It is used by the HP My Display Application and everytime McAfee detects it as a spyware I can no longer switch between display modes.

It is detected as Artemis!1BACCAE58F22(Trojan)

The file affected are C:\Program Files\Portrait Displays\HP My Display\DTHTML.EXE and

C:\Program Files\Portrait Displays\HP My Display\DTHTD0F5.RRA

Thanks.

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4 Replies
exbrit
Level 21

Re: why does mcafee keep on deleting the file DTHTML.EXE which is used by HP My Display

Until someone from the Labs answers you take a look here for something you could do  in the meanwhile.

https://community.mcafee.com/thread/2016

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andrewmari
Level 7

Re: why does mcafee keep on deleting the file DTHTML.EXE which is used by HP My Display

thanks for the help sir!

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nchattop
Level 12

Re: why does mcafee keep on deleting the file DTHTML.EXE which is used by HP My Display

Hi Andrew,

We are working on your sample, once the evaluation is complete. I will further update with the solution

In future, Please submit your file in password-protected zip file (password='infected'). You can find detailed instructions for how to do this at <http://vil.mcafeesecurity.com/vil/submit-sample.aspx>

Thanks & Regards

Neha Chattopadhyay

McAfee SME

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andrewmari
Level 7

Re: why does mcafee keep on deleting the file DTHTML.EXE which is used by HP My Display

hi neha.

sorry about the attachment not having a password. hope you could send me a fix a soon as possible, i'm not comfortable in turning off the spyware checking.

thanks.

andrew

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