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vizslawv
Level 7

vista security virus

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I have vista security virus.  Even in safe mode after downloading rkill and malwarebytes anti malware I cannot run or open them from desktop. I keep getting "What program do you want to open this with" it only lists internet explorer and that is controled by the virus. What do I do now?

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exbrit
Level 21

Re: vista security virus

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You can manually fix the file associations.  I created a help thread here:  https://community.mcafee.com/docs/DOC-1264

That will hopefully fix things.

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exbrit
Level 21

Re: vista security virus

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Moved to Malware Discussions > Home User Assistance.

There is an excellent removal guide HERE, scroll down that page as the first links you see are advertising.

However as you seem to have lost your computer file associations, more informations might be useful.  What is your operating system and service pack?

There is perhaps one avenue still open to you, can you initiate System Restore to before this all happened?

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vizslawv
Level 7

Re: vista security virus

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I have windows vista home premium service pack 2.  I tried system restore and got only as far as system protection and it said application not found.  I have already printed the article from bleeping computer and tried it but like I said when I try to run it from desktop it ask what program do you want to open it with. if there is any easier way to get to system restore I am all ears.  I have tried Mcafee stinger and get the same message.

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vizslawv
Level 7

Re: vista security virus

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I have tried downloading directly to my flash drive then to desktop but I get the same problem.  I have not tried getting the downloads from an uninfected PC.  Now when I try to delete the previous desktop versions of rkill I get the message I don't have permission to perform that task. 

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ConorD62
Level 12

Re: vista security virus

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It's a file association malware.

Malwarebytes should fix it, right click Malwarebytes, and it should say "open" or "start."

Good luck.

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vizslawv
Level 7

Re: vista security virus

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Just tried that and I  get the same choose the program you want to open this with.  also that window stays open on my desktop and I can't close it.  Everytime I get that message a new box opens with that message and I can't close it.

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exbrit
Level 21

Re: vista security virus

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You can manually fix the file associations.  I created a help thread here:  https://community.mcafee.com/docs/DOC-1264

That will hopefully fix things.

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vizslawv
Level 7

Re: vista security virus

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I went to that site downloaded the exe fix after that I was able to run  MBAM and it found and fixed 8 items.  Thank you and God bless. 

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exbrit
Level 21

Re: vista security virus

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That's great.  All the best.  ;-)

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