total protection is unable to continue insallation saying i have to close a program called "windows protection suit". i am unable to find this program on my pc. i used a malware program for scanning and still not found. i have mcafee internet security installed that did not detect any viruses on the pc. i tried both ie and firefox. my internet securety subs will end today and couldnt install total protection for the past week.
Moved to Malware Discussions > Home User Assistance.
Windows Protection Suite is one of those fake antimalware suites that one gets entangled with by clicking something unwisely.
There is an excellent removal guide here: http://www.bleepingcomputer.com/virus-removal/remove-windows-protection-suite
Scroll down that page as the first links you see are all advertising.
Once that is dealt with you should then remove your old McAfee Internet Suite before installing Total Protection.
Uninstall it in the normal manner via Control Panel/Add or Remove Programs (XP), Programs/Uninstall a Program (Vista/Windows 7)
Run the MCPR removal tool listed under this link: http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507
Install your new suite.