Hi, i'm using windows 7 and I.E. 8 and when i open a new tab my browser homepage has been hijacked by searchqu.com/406. I've run a full scan with Mcafee but it hasn't found anything. Can anyone help please. Thank you Kevan
Moved to Malware Discussion >> Home User Assistance.
Searchqu doesn't appear to be harmful and you should be able to change your search preferences in IE. But just in case download, update (important) and then run the FREE version of THIS tool. (DO NOT go for the Pro version).
If for any reason something prevents that action then it is malware, so do all that (it will work with that software) in 'Safe Mode with Networking' which is number 2 on the menu you will see if you tap F8 repeatedly while booting up.
Download and install Internet Explorer 9 which is far safer than IE8. Link here: http://windows.microsoft.com/en-GB/internet-explorer/products/ie/home
Always keep your machine up to date in all aspects.
Tip for installing service packs...always disable your antivirus first.
I suspect a possible Rookit activity on the machine and would need some logs to confirm the same--- could you please perform the below steps
Running a Rookit scan using -----
Rootkits are programs that try to hide themselves or other programs so that they are not easily removed. As rootkits have become such a common problem, it is important to run a utility that will show rootkits that may reside on your computer. Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and should skip to the next step.
Show all ( critical do not miss)
After ensuring the above 5 items are unchecked- Right click on the White screen of Gmer and Select - Options
You would see few more options getting listed there.
Select the following Two Alone
NTAPI Registry Scan
One these are selected-
Click on the Scan button to scan your computer for rootkits. This may take a while, so please be patient. When it has finished you will be back at the main screen
You now need to save the rootkit scan report to your Desktop by clicking on the Save ... . A screen will open asking where you would like to save the report. Click once on the Desktop button to change to the Desktop folder and then in the File name: field enter ark.txt. Finally, press the Save button to save the report to your desktop. Please do not act on any of the information you find in this report as many legitimate programs could be listed in it.
Attach the Log file thus created in your next post for verification by an expert here.
Do you still have this problem?
If you have a Searchqu Toolbar uninstall it and see if that helps.
Mozilla blocked this toolbar from Firefox on July 19 this year, saying
Searchqu Toolbar has been blocked for your protection.