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jopave
Level 8

remove trojan-bnk.win32.keylogger.gen

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how do i get rid of  trojan-bnk.win32.keylogger.gen. I downloaded malwarebytes but i could not install it to runt it

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jopave
Level 8

Re: remove trojan-bnk.win32.keylogger.gen

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I finally removed it by going into safe mode, downloading some kill programs from bleepingcomputer.com and running malwarebytes. Thanks

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ConorD62
Level 12

Re: remove trojan-bnk.win32.keylogger.gen

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Hi Jopave,

How could you not install it, please expand more.

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jopave
Level 8

Re: remove trojan-bnk.win32.keylogger.gen

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it downloaded ok and when i go to run it it dissapears and does not run.

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jopave
Level 8

Re: remove trojan-bnk.win32.keylogger.gen

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i found an article on bleepingcomputer.com on how to remove vista security 2011 so i will try that. I wil post tomorrow if it works or not.

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ConorD62
Level 12

Re: remove trojan-bnk.win32.keylogger.gen

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Hi Jopave,

Have you tried running malwarebytes in Safe Mode with networking?

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Hayton
Level 17

Re: remove trojan-bnk.win32.keylogger.gen

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Moved to Security Awareness, Home User Assistance

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jopave
Level 8

Re: remove trojan-bnk.win32.keylogger.gen

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I finally removed it by going into safe mode, downloading some kill programs from bleepingcomputer.com and running malwarebytes. Thanks

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amarag77
Level 7

Re: remove trojan-bnk.win32.keylogger.gen

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I recently got infected with trojan-bnk.win32.keylogger.gen. I am using Mcafee Total protection but full scan didn't help. I am not able to open internet explorer. Can you please provide the detail steps which was performed to remove this.

Appreciate a quick response. Thanks

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Peacekeeper
Level 20

Re: remove trojan-bnk.win32.keylogger.gen

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amarag77
Level 7

Re: remove trojan-bnk.win32.keylogger.gen

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Thank you so much Tony and to the Mcafee forum!!!!!!!!. Followed instructions in the link and it worked perfectly fine.

http://www.bleepingcomputer.com/forums/topic302533.html

Though I was having trouble downloading the rkill and malware from the links as the IE was getting redirected to a page due to this virus. I tried to kill hgf.exe process from task manager and was able to connect to internet and download the files.

Thanks

Amar

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