In the past couple of days, I have been getting search redirects to find-fast-answers.com.
I have run the Malware Bytes, detecting no issues.
Hitman Pro just identifies tracking cookies. I delete them. But, within a couple of searches, the redirect happens again.
I have run the McAfee scans, which identify no issues.
How do I stop this redirect?
I have been having the same issues with Find-Fast-Answers. Have scanned with various AV products including what I use at work - VirusScan Enterprise + AntiSpyware Enterprise 8.7i
Is there a manual way to remove this rather annoying redirect?
OS: Windows 7 x64
we will check for possible Rookit infections on the machine-
Running a Rookit scan using -----
Rootkits are programs that try to hide themselves or other programs so that they are not easily removed. As rootkits have become such a common problem, it is important to run a utility that will show rootkits that may reside on your computer. Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and should skip to the next step.
Show all ( critical do not miss)
After ensuring the above 5 items are unchecked- Right click on the White screen of Gmer and Select - Options
You would see few more options getting listed there.
Select the following Two Alone
NTAPI Registry Scan
One these are selected-
Click on the Scan button to scan your computer for rootkits. This may take a while, so please be patient. When it has finished you will be back at the main screen
You now need to save the rootkit scan report to your Desktop by clicking on the Save ... . A screen will open asking where you would like to save the report. Click once on the Desktop button to change to the Desktop folder and then in the File name: field enter ark.txt. Finally, press the Save button to save the report to your desktop. Please do not act on any of the information you find in this report as many legitimate programs could be listed in it.
Attach the Log file thus created in your next post for verification by an expert here.
Same issue here in IE and Firefox. I was running Mcafee and zonealarm firewall.
Edit - Very long GMER output extracted to a file and added back in as a .txt attachmentMessage was edited by: Hayton on 27/11/11 00:25:08 GMT
I have the same problem, though I'm using Win7 64bit. Vinod_r2 posted 'GMER will not run with 64bit system and you should skip to the next step. What is the next step?
There isn't one if GMER won't run on 64-bit systems, and it appears that it won't according to this post from BleepingComputer.
If you believe you have a rootkit infection you will probably need TDSSKiller (which seems to work reasonably well but is not perfect - see http://www.techsupportalert.com/best-free-rootkit-scanner-remover.htm)
If you go to BleepingComputer someone there will guide you through the use of this tool.
I checked you GMER logs and it has not collected enough information to explain the redirection problem. I suggest that you proceed with what my Hayton had posted. Go ahead and check those forums and once you are done with them do let us know what happened.
You might need to run additional diagonstic tools