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tmeyer
Level 7
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Message 1 of 2

"Advanced Virus Protection"-possible malware?

Hi,

I apologize if I'm not asking about a new problem, but a program called "Advanced Virus protection" has hijacked my son's computer. It mimics a Windows program pretty well, down to the little text balloons, and keeps saying 'click here for latest version" and "your computer has spyware". It has "Your system is infected! system has stopped due to a serious malfunction. It is recommeded to use spyware removal tool to prevent data loss. Do not use the computer before all spyware removed. a balloon is "Click here to protect your computer from spyware!"

I spelled recommeded the way it's spelled on the screen. Help-any ideas on how to get rid of this?
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tmeyer
Level 7
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Message 2 of 2

"Advanced Virus Protection"

Sorry, I forgot to add that he's running XP and Windows IE6. Also, he can't access the Internet or anything much for Windows.