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dionisio62
Level 7

por favor necesito ayuda para quitar el virus recycler de mi laptop

por favor se infecto mi disco duro externo y mi laptop con el virus recycler

y el mcafee no lo pudo limpiar

como puedo quitarlo

por favor

saludos desde mexico

virus recycler.jpg

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3 Replies
exbrit
Level 21

Re: por favor necesito ayuda para quitar el virus recycler de mi laptop

I suggest you run Hijackthis and post its log as suggested below:

Note: Hijackthis is not intended as a removal tool and doesn't actually detect malware per se, and should only be used under the guidance of the specialist forums.


DOWNLOAD HIJACKTHIS

Do not post Hijackthis logs here, we can't help you with those !

Post the logs at one of these specialist Forums and read any stickies at the top that may give guidelines for posting:

BLEEPINGCOMPUTER

MAJOR GEEKS

MALWAREBYTES

MALWARE REMOVAL

SPYWAREHAMMER

SPYWARE INFO

TECH SUPPORT GUY

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catdaddy
Level 20

Re: por favor necesito ayuda para quitar el virus recycler de mi laptop

I noticed in the screenshot... First Entry,  ( SAVG OR $AVG )  Not for certain as to exactly what this program actually is?

One could be- Scientific Applications and Visualizations Group

And the other could be- ( Free AVG ). As we all know could conflict with McAfee, allowing one to be at risk for Infection.

Just thought I would add that....

Message was edited by: catdaddy on 5/18/14 7:34:26 PM EDT
Cliff
McAfee Volunteer
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Re: por favor necesito ayuda para quitar el virus recycler de mi laptop

Hi,

Please try to download and run GetSusp from McAfee

You can download the tool from:

http://www.mcafee.com/es/downloads/free-tools/getsusp.aspx

Regards,

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