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Level 7

need help to delete virus named Generic.dx!woc

Please, I need help to delete this trojan, it is placed in the folder C:\ProgramData\api-ms-win-core.dll

I enclose the message Mcafee gives after the virus scan. I have tried many times re-initiating my Pc but it doesn't work.

Thanks a lot

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Level 21

Re: need help to delete virus named Generic.dx!woc

Sorry I can't read Spanish but isn't that saying that McAfee can't remove generic.dx!woc trojan?

Here's what their website says about it.

1.Disable System Restore (Windows XP/Vista/Windows 7 only).

2.Update to current engine and DAT files for detection and removal.

3.Run a complete system scan. Try running the scan in Safe Mode.  (Tap F8 repeatedly while booting up.  Go to Computer/My Computer (XP), right-click the hard drive and select 'Scan'.)

Modifications made to the system Registry and/or INI files for the purposes of hooking system startup, will be successfully removed if cleaning with the recommended engine and DAT combination (or higher).

General repair may be unsuccessful in some instances. If this occurs, please submit a sample for further evaluation.

What is your operating system and service pack and are you up to date?


Message was edited by: Ex_Brit on 22/08/11 7:29:27 EDT AM
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