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jonathan11_1
Level 7

how do i make mcafee let a trojan through?

i just downloaded a game setup from a legit website. i know its legit, i have 2 other games from it. so im running the setup for the game, and about 1/4 of the process, mcafee says that it removed a trojan from the setup. and now i cant play my game. how do i make mcafee let it through so i can play?

the name of the trojan is  Artemis!218ED4DFBAB6

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3 Replies
exbrit
Level 21

Re: how do i make mcafee let a trojan through?

Moved to Artemis Discussion for better attention.

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nchattop
Level 12

Re: how do i make mcafee let a trojan through?

Hi Jonathan,

I am working on your issue, and will get back to you soon.

Regards

Neha Chattopadhyay

McAfee SME

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nchattop
Level 12

Re: how do i make mcafee let a trojan through?

Hi Jonathan,

We have further suppressed Artemis False

As Artemis is updated in real-time there is no requirement to wait for a full DAT update nor to use an EXTRA.DAT intermediate solution. Simply wait approximately 30 minutes and this false will no longer exist or trigger on your system. Depending on the network settings you have or the caching involved between your system and ours it may take slightly longer for this false alarm to be resolved.

In future please submit your sample in a password protected zipped file (password='infected') to virus_research@avertlabs.com

Regards

Neha Chattopadhyay

McAfee SME

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