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fkwggshm.exe is this a trojan?

my virus scan recently found this file and claims it is a virus that it can't delete. It claims to have quarantined it but I keep getting pop-ups for some Dio program that cleans spyware even when i disconnect from the internet. Obviously the program is connected to the Dio software people.

I am also locked out of my taskbar so I can't check to see what programs are running when my computer is on.

I heard that I can check the registry to find this file but I really don't want to delete anything in there without knowing what I am deleting. Any ideas?
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Reliable Contributor exbrit
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RE: fkwggshm.exe is this a trojan?

Please include the following information:

What is your operating system, service pack and are you up to date with Microsoft update?

What McAfee products do you have? If your taskbar icon is like this: - right-click it and go to each application "About" and post the details.
If it is like this: - double-click to open SecurityCenter and then click "View Details" or "About" at the lower right of the new window. Post the details from each module.

Try booting to Safe Mode by tapping F8 while booting up and then go to My Computer, right-click the hard drive and select "Scan" from the drop-down menu.
You'll see an extra taskbar icon. Hover over it for a progress report.

If that doesn't work try THIS tool.

If that doesn't work then download Hijackthis and post its log on any of the following forums for expert advice:

Do not post the log here, we can't help!

DOWNLOAD HIJACKTHIS

Post the logs at a specialist Forum:

AUMHA FORUM

BLEEPING COMPUTER FORUM

GEEKS TO GO FORUM

MAJOR GEEKS FORUM

MALWARE REMOVAL FORUM

SPYWARE INFO FORUM

TECH GUY FORUM

WHAT THE TECH FORUM (Formerly Tom Coyote)

Be sure to read all the sticky announcements/instructions at the top of each malware forum!

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