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alistair1226
Level 7

false Artemis!87259C9E93A1

This is actually the launch file for a game i've recently purchased and downloaded, and as you can expect, the game won't run if mcafee keeps quarantining it every time i restore it or try to start the program. I would love it if someone would take note of this problem, and help me solve it. thank you.

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7 Replies
exbrit
Level 21

Re: false Artemis!87259C9E93A1

Until someone from that department spots this you may want to send an email to  Virus_Research@avertlabs.com  with the Artemis detection name and the words "False Artemis!++++++" (where ++++ is the code given to it) as the subject line (header). (Minus the "").

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alistair1226
Level 7

Re: false Artemis!87259C9E93A1

how long should i expect to have to wait before someone takes notice? i already sent the email

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exbrit
Level 21

Re: false Artemis!87259C9E93A1

I have no idea, sorry.   The labs will get back to you eventually but when the appropriate people choose to look in here is unknown unfortunately.  

Good luck ;-)

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alistair1226
Level 7

Re: false Artemis!87259C9E93A1

thanks, i appreciate your help.

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exbrit
Level 21

Re: false Artemis!87259C9E93A1

The labs are mainly in the U.K. so I suspect nobody is around at this hour anyway.   Anyway I wish you luck ;-)

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showvik
Level 12

Re: false Artemis!87259C9E93A1

Hi,

Artemis!87259C9E93A1 has been suppressed. Kindly allow up to two hours for this update to reflect in Artemis system.

Regards,

Showvik

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exbrit
Level 21

Re: false Artemis!87259C9E93A1

There you go Alistair, that was pretty quick ;-)

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