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ABC
Level 7

can u help me

how to delete the virus by using the McAfee? the virus now has been separated by the McAfee after scanning.

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5 Replies
exbrit
Level 21

Re: can u help me

You don't give much information at all but I gather that it has been quarantined, right?

It is no longer a threat once quarantined.

Please provide more information regarding what version of McAfee you are using.

Is the taskbar icon square (2009 version) or shield-shaped (2010 version)?

That will save me a lot of typing.

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ABC
Level 7

Re: can u help me

actually i don't know what version i am using.
i guess the shield-shaped (2010 version) because it has been installed recently.
there is no choice for u to delete the virus.
it just shows you virus has been found and separated.
how can i delete the virus? 

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exbrit
Level 21

Re: can u help me

Double-click the taskbar icon to open SecurityCenter (or right-click)

Click Navigation at the top right

Click Quarantined and Trusted Items at lower right

Expand those "drawers" and you will see the various options when you highlight anything in there.

Message was edited by: Ex_Brit on 23/05/10 7:01:39 EDT AM
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ABC
Level 7

Re: can u help me

Done!! thank you!

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exbrit
Level 21

Re: can u help me

You're welcome.

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