cancel
Showing results for 
Search instead for 
Did you mean: 
derrygerry
Level 7

Zero Access Trojan Firewall keeps turning off

Hi all, about a week ago I got a warning message that my laptop had a trojan that mcafee could not quarrantine- zero access,at the same time every 5-10 mins my mcafee firewall would turn itseld off  I was going away for a few days dicommected my laptop from the internet  , tonight did a full scan where 6 viruses were found which were all able to be quarrantined, the problem however still exists with the firewall, I have went into my control panel and tried to turn my winows firewall onto recommended settings but i get an error message

I am far from PC Savvy and would appreciate any advise in solving this problem

0 Kudos
2 Replies
derrygerry
Level 7

Re: Zero Access Trojan Firewall keeps turning off

In addition i cannot enable windows security centre and the security centre does not show up on the service list

The computer is working ok and it has been half an hour now since the mcafee firewall turned itself off

0 Kudos
Peacekeeper
Level 20

Re: Zero Access Trojan Firewall keeps turning off

try stinger see what it says

McAfee Communities: Anti-Spyware, Malware & Hijacker Tools

That said did you try to restore to a restore point before this issue?

Moving to security forum as this seems to be a virus issue.

0 Kudos