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Why cant I update, reinstall, or even contact Mcafee support online?

I have purchased my McAfee virus scan thru Bank of America

and have it installed on 3 home computers. Two of them have windows 07 OS, and the third has Windows Vista OS. The computer with the windows vista OS has given a warning that it was unable to update and that the virus definitions are very old etc. I tried to prompt the update to no avail. I even uninstalled the program and then tried to reinstall it, only to receive the message that Internet exployer cannot  display the webpage. I tried to do the online chat with McAfee tech support only to receive the same message. Not sure how to resolve this issue, or even how to contact McAfee tech support to get their assistance to resolve it.. Any and all answers will be appreciated.

2 Replies
Reliable Contributor exbrit
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Message 2 of 3

Re: Why cant I update, reinstall, or even contact Mcafee support online?

There's a server outage at the moment, it's been reported.

Sorry about that, it should be recitifed soon.

Reliable Contributor exbrit
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Message 3 of 3

Re: Why cant I update, reinstall, or even contact Mcafee support online?

Fixed now.

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