I have a new PC that was only installed 3 days ago, and am new to using McAfee, as my previous PC had Norton.
This afternoon, apparently two trojans were detected while reading safe email, and both were "Artemis." McAfee also told me there were some "blocked connections" from certain IP addresses.
Also, the firewall turns itself off often, and I don't know if that's a danger in this situation? Can someone just please explain all of this to me? Should I be concerned? And what should I do?
Thanks.Message was edited by: Ex_Brit on 27/12/13 4:24:11 EST PM
Artemis is the name McAfee Labs gives to unknown, possible risks. They are submitted to them automatically for analysis. If you post the Artemis detection numbers here their staff may spot them and post.
The firewall automatically blocks certain IP's that are known to be dangerous but it shouldn't turn off frequently. A momentary lapse is fairly normal but not a repeated one.
Run the Virtual Technician to check if there are issues and see if it fixes them for you. http://mvt.mcafee.com/
Also make sure that your system, whatever it is, is totally up to date especially all browsers and their add-ons. That includes Internet Explorer even if you don't use it.Message was edited by: Ex_Brit on 27/12/13 4:24:24 EST PM
Thanks for your reply.
The two actually have the same name and are "Artemis!502632079A97" (Trojan). It says they were found during a virus scan, at the same exact time the scan ended. If that should be area for concern?Message was edited by: Ex_Brit on 27/12/13 4:24:37 EST PM
OK I have added the number to the headers of this thread which hopefully will attract attention although I can't promise anything.
If the Virtual Technician doesn't help then post back.