I'm starting to think this is not a serious company. Since April, 2013 I'm waiting for the false positive removal of my 2 samples (Artemis!7C645C9CC969 and Artemis!E27133AF2D06).
What is going on here?
I will try to get some help here in the meantime please cross check if below are compliant
KB66642: How to submit your company software or images to McAfee Labs to be considered for validation against McAfee DAT files, to avoid false positives
KB67411: How to submit a possible false or incorrectly classified sample file to McAfee Labs
KB67356: How to submit a McAfee Detection Disputetypos on 2/7/13 1:37:34 AM IST
Sincere apologies for the late response. Both of these files have been determined to be clean and the detections, (Artemis!7C645C9CC969 and Artemis!E27133AF2D06). have been suppressed. Kindly allow 2-3 hours for the results to replicate.