cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 4

Virus or not? JTI/Suspect!196817 What to do?

I'm new, don't know where to post this.  I just tried to run a program on my computer, and got a McAfee alert that it was Quarantined, JTI/Suspect!196817.  The program is a 3D Brain program that I bought years ago, and have used it fine before this.  How can I find out if this is now infected, & if so how can I remove the infection so I can use the program?  When I run McAfee and Malwarebytes on the .exe, no problem is reported.

3 Replies
selvan
McAfee Retired
McAfee Retired
Report Inappropriate Content
Message 2 of 4

Re: Virus or not? JTI/Suspect!196817 What to do?

Hello C V

Please see if the below article helps.

Post back if there are questions

Former Member
Not applicable
Report Inappropriate Content
Message 3 of 4

Re: Virus or not? JTI/Suspect!196817 What to do?

I'm getting the same error on software I'd like to install. And where are the articles you're referring to?

Re: Virus or not? JTI/Suspect!196817 What to do?

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community