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Level 7

## Virus Quarantined - Now No Internet

McAfee quarantined a virus that attacked through Internet Explorer and now IE won't connect to the internet. How can I fix this?

Message was edited by: Ex_Brit on 24/01/10 8:39:32 EST AM
2 Replies
Level 9

## Re: Virus Quarantined - Now No Internet

1.  What was the detection name that McAfee gave when it detected the virus?

2.  What is the filename that was quarantined?

Once we get that information we may be able to understand what occurred.

Thanks

Brian

Level 7

## Re: Virus Quarantined - Now No Internet

It is a trojan virus.  I don't know how to tell what files are quarantined.  I did a restore to before the virus attacked, immediately ran McAfee and now everything is working again.  Is it possible to delete quarantined files? How do I tell what is quarantined?  Thanks for your response.