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Virus! Need help!

There is a virus on my laptop, where I cannot open any files, it won't let me open anything. Before that happened there were fake virus alerts, and then when I got McAfee and did a virus scan it said I had to restart my computer to be able to get rid of some of them, so I did and when I restarted it it wouldn't let me open anything.

I have no idea how to fix this... Oh and it only infected one of my accounts, I had the main account then the guest account and it didn't affect the guest account at all.

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Level 12

Re: Virus! Need help!


We have created a troubleshooting document for malware removal assistance. It can be found here:

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