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szhu49
Level 7
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Message 1 of 7

[Urgent] False Artemis C45AFB07FC​24

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Dear Sir/Madame,

This "Artemis" (C45AFB07FC​24) is the only program by which I may log into my University's Library Database and without which I'll never ever finish my graduation thesis. Please remove it from your virus list A.S.A.P. Thanks a million! 

Sincerely AND EAGERLY,                                                                 

szhu49

1 Solution

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Re: [Urgent] False Artemis C45AFB07FC​24

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Submit the file as per

http://vil.nai.com/vil/submit-sample.aspx

You will/may have to disable Real time scanner to zip it.

When you get a reply reply to it with The following

Subject line must say

FALSE: file being detected by McAfee as (name of detection)


you could also add NOAUTO to prevent an automatic reply

Post the analysis ID here.

As you are in a hurry i will warn the Virus lab techs

View solution in original post

6 Replies

Re: [Urgent] False Artemis C45AFB07FC​24

Jump to solution

Submit the file as per

http://vil.nai.com/vil/submit-sample.aspx

You will/may have to disable Real time scanner to zip it.

When you get a reply reply to it with The following

Subject line must say

FALSE: file being detected by McAfee as (name of detection)


you could also add NOAUTO to prevent an automatic reply

Post the analysis ID here.

As you are in a hurry i will warn the Virus lab techs

View solution in original post

szhu49
Level 7
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Message 3 of 7

Re: [Urgent] False Artemis C45AFB07FC​24

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Thank you so much for your instructions.

I've sent it to the lab and got the response which reads "inconclusive-This file is being sent for further processing and the DAT files will potentially be updated if detection of this sample is warranted." The Analysis No. is 7602730.

I know It should be wise for my university to change there database-log in program, but it's simply not what I can decide or even advise on. And it should be noted that I've changed the extension of the file from .exe to .sos as gmail allows no attachment with a ".exe" file, even zipped and encrypted. If possible and necessary please forward this note to the lab as I doubt if anyone will check my email text.

Again, Thank you so much.

Regards,

                                           Shaopeng

showvik
Level 12
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Message 4 of 7

Re: [Urgent] False Artemis C45AFB07FC​24

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Hi,

Artemis!C45AFB07FC​24 has been suppressed. Kindly allow up to two hours for this update to reflect in GTI system.

Regards,

Showvik

szhu49
Level 7
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Message 5 of 7

Re: [Urgent] False Artemis C45AFB07FC​24

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Dear showvik,

Thank you so much.

Regards,

                          Shaopeng

Re: [Urgent] False Artemis C45AFB07FC​24

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So all ok now? If so mark thread as answered please

szhu49
Level 7
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Message 7 of 7

Re: [Urgent] False Artemis C45AFB07FC​24

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Dear Peacekeeper and showvik,

All set for now. Thank you very much.

Best regards,

                                 Shaopeng

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