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Unable to send file to McAfee

I have a file quarantined under McAfee that I have been trying to send to McAfee under the restore option but I keep getting a message saying the file can't be sent due to a network problem. McAfee is identifying the file as a trojan Artemis! ANy other way to get the file evaluated?
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RE: Unable to send file to McAfee

I have had that issue too so what I do is I restore the file with VirusScan disabled and send it by email.

See this sticky for instructions:

http://community.mcafee.com/showthread.php?t=227790

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