cancel
Showing results for 
Search instead for 
Did you mean: 

Trojan quarantined

My virus scan found no viruses on my main computer, but two of my backup drives show the same trojan (I backed up one to the other). It is called Genericdownloader.x!bqx I can't find a reference to it anywhere. Scan says it was quarantined and shows me where the file is found. Should I go in and delete it? Has anyone heard of this Trojan? I'm using Windows XP

I have noticed that my computer seems to be 'working' all of the time. That little noise the computer makes when you are doing something is always going.

Edit/Delete Message
Labels (1)
3 Replies
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 4

RE: Trojan quarantined

Edit/Delete message..? Are you OK now?

How to deal with possibly false detections: http://community.mcafee.com/showthread.php?t=233662

Machine showing constant activity - could be Windows or software doing maintenance.. or spyware.

Check for malware using the free versions of both these tools. Update them before running and let them remove everything they find:

http://www.superantispyware.com/superantispywarefreevspro.html

http://www.malwarebytes.org/mbam.php

Reboot if asked to.
Highlighted

RE: Trojan quarantined

Thanks for the links. I will definitely check that out. I was most concerned about the Trojan that showed up on my backup drives Genericdownloader.x!bqx I couldn't find any information about it. I wondered if that might be causing the activity. Should I delete it from the location listed?
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 4 of 4

RE: Trojan quarantined

Only if you feel that it is actually a trojan. Might be an idea to get a second opinion.

Locate it in Security Center and see if it gives the option to forward to McAfee for further analysis, or restore, as well as remove.

Double-click the taskbar icon to open Security Center
Click Advanced Menu (bottom left)
Click Restore (left)
Click Files (top left)
They should appear at the right.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community