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Level 7

Trojan found and removed - Internet still not working


I had a trojan detected a while ago on my PC. I have the Mcafee protection plan for my laptop. I am not able to connect to any website after this attack. I ran a full scan right after the detection but it did not detect anything. I then ran a scan in safe mode with networking and nothing detected again. I also followed instructions and searched for infected files manullay but none were found. I followed the instructions on this website and downloaded Stinger (thru my work laptop) and ran it on my machine. It detected a Fakealert trojan and removed it. I have the log copied below. I then ran a full scan also, mcafee still shows my computer is not protected. I haven't been able to update Mcafee as it cannot connect online. But I am not still not able to access any website, my laptop connects to my wirless network successfully but upon opening any website it keeps saying cannot display the webpage.

I would greatly appreciate any help you can provide to resolve this issue.


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Level 9

Re: Trojan found and removed - Internet still not working

Open Internet Explorer >> Tools >> Internet Options >> Connections>> LAN Settings >> Uncheck proxy settings.

Please try to connect it now.

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