This pops up on my laptop and I can't do anything. I've called McAfee and they keep telling me to log on and pay to get the virus removal help for $89.95 but for some reason they don't seem to understand that I can't log on to the internet or anything. Any suggestions of how to get this up and going and what I can do. I have a paid subscription to McAfee that is good until July of 2010 so I certainly hate to pay for "another' virus removal program but my laptop is useless now. Thanks for any suggestions.