My husband noticed that he was getting redirected to different websites when using the internet. The McAfee scan detected Trojan in file SUSP_IPR_MJ_CREATE. McAfee would not repair the file. McAfee technical support provided email listing free tools to help users remove malware. Found the paper "Required Reading - Home User Assistance Malware Troubleshooting" in this forum. I downloaded Stinger and ran it. I thought it fixed the problem. I ran McAfee again for a full scan and it detected Patched-SysFile.d (trojan) and repaired it. I left town for few days and husband tried to run McAfee Update and got an error message "An error occurred while updating. Please reinstall these programs: McAfee Internet Security". In looking at the history file for McAfee the Patch-SysFile.d was found in C:\System Volume Information\_restore. I read somewhere in the forum that the restore feature needs to be turned off before running Stinger so I turned it off and reran Stinger. Now we can not download McAfee updates and our computer goes through a reboot each time we try accessing McAfee using the internet. I am afraid to uninstall the McAfee program but feel it probably has to be done because it is corrupted. I also downloaded Malwarebytes program onto a thumbdrive to use on the infected computer. I copied onto the infected computer but when I ran it I got a message saying the file is corrupted. At this point, I am totally lost on what to do next. HELP!!!!!! I have no clue on how many different files on my computer have been affected by this trojan. I don't even know what files Stinger may have fixed or what I could send to you all to help you figure this problem out. Any ideas would be appreciated.
KEEP IN MIND THAT THIS TOOL IS TO BE RUN ONLY AS INDICATED IN DIAGNOSTICS MODE . DO NOT MAKE ANY CHANGES OR REPAIR BASED ON THE RESULTS OBTAINED BY THE TOOL.
Please follow the instruction given below to run the Tool in Very High Sensitivity level with REPORT ONLY mode. ( Note: If the scan is initiated with a high sensitivity mode and set to repair , It might cause ire-repairable damages to the machine hence always run it in REPORT ONLY MODE)
Stinger is a stand-alone utility used to detect and remove specific viruses. It is not a substitute for full anti-virus protection, but rather a tool to assist administrators and users when dealing with an infected system. Stinger utilizes next generation scan engine technology, including process scanning, digitally signed DAT files, and scan performance optimizations.