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melboy
Level 7
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Message 11 of 16

RE: Trojan-Downloader.zlob.ZNX HELP PLEASE!!!

Did the Kaspersky scan turn up anything?

Can you run a full mcafee scan yet with no problems?

How is your pc running? Any redirects when surfing or anything untoward?

RE: Trojan-Downloader.zlob.ZNX HELP PLEASE!!!

Windows 6.0.6001 Service Pack 1

It does not help when you only have SP1 installed, SP1 has not been supported since October 2006, so you have received no updates from Microsoft in all that time, leaving your system wide open to infections.

No point trying to update to SP2 or SP3 at this time, you`ll have to wait until you are clean before doing that.

RE: Trojan-Downloader.zlob.ZNX HELP PLEASE!!!

XP is Windows 5.0 that has SP3
Vista is Windows 6.0 that has SP1
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RE: Trojan-Downloader.zlob.ZNX HELP PLEASE!!!

I tried running the Kaspersky scan several times and every time it froze at around 20%-22% and never on the same file just like the McAfee scan does.

Is there anything else I can try?? xx
melboy
Level 7
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Message 15 of 16

RE: Trojan-Downloader.zlob.ZNX HELP PLEASE!!!

I would post a Hijackthis (HjT) log at any one of the forums on Ex_Brits post here

HijackThis generates a log that a trained malware removal expert can analyze to see what may be wrong with your system.

Further HjT forums can be found here.

RE: Trojan-Downloader.zlob.ZNX HELP PLEASE!!!

OK i'll give that a shot. Thank you for all your help xx