I´m the admin of email server that is current listed as "high risk" email reputation and i can send emails to servers using mcafee products. This is a false-positive and i want to know how i can proceed to have my server removed from that list.
The product that is blocking me is SCM Anti-spam Aplyance version 5.
WilsonMessage was edited by: wgalafassijr on 2/8/11 9:46:57 AM CST
While I don't have the answer, I can certainly state this is the wrong thread for the question. This needs to go to McAfee labs, specifically the team that develops the SPAM rules for their analysis.
Probably move it to: https://community.mcafee.com/community/security?view=discussions (but I see it was originally posted there).
Looking at: https://kc.mcafee.com/corporate/index?page=content&id=KB59415 - here's what it says about submitting a FP on spam:
How to manually submit False Positives
NOTE: The mailboxes for spam submission are not for support queries.
A false positive is a spam detection for an item which is actually legitimate. Email false positive detections to: email@example.com.
NOTE: Clicknet.com is a domain owned by McAfee Inc.
It is extremely unlikely that we would need to contact someone in relation to a submitted sample. However, McAfee recommends that any submissions are sent from a legal email address (not an alias) and include contact information, especially your company name and telephone number(s).
Edit: Moved. It wasn't there to start with.
Message was edited by: Ex_Brit on 14/02/11 6:43:30 EST AMMessage was edited by: Ex_Brit on 14/02/11 6:45:33 EST AM