cancel
Showing results for 
Search instead for 
Did you mean: 

The title does not boot when McAfee is installed

Bonjour

I'm working at Behaviour, a Montreal Video Game Studio. We are about to launch our title Warhammer 40,000:Eternal Crusade on Steam and I've been reported this bug by our QA team.

It seem a user can overight the problem by asking is Antivirus to ignore or add an execption to be able to launch the game.

This said  I've also been told we can ask McAfee to directly add it into their exception. So my question is, How do we do that. Where should I ask McAfee to help on this.

Thank you Very Much

Mathieu Fecteau

Associate Producer

Behaviour Interactive

3 Replies
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 4

Re: The title does not boot when McAfee is installed

Hi,

I moved this to Malware Discussion > Corporate User Assistance as a better spot for it.

Follow the guidelines here especially the line half way down in bold blue: 

If they haven't cleared it after 3 days post back any ID number they send you and  I will contact someone internally for you.

----

Peter

Consumer Products Moderator

Re: The title does not boot when McAfee is installed

Thank you very much for the swift answer. I'll look into it and come back if no answer from thw Corporate Assistance

Cheers

Matt

Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 4 of 4

Re: The title does not boot when McAfee is installed

Good luck 😉

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community